Gender Clinic for hormonetherapy for transgendercare2024-07-21T08:53:55+00:00

Genderhealthclinic forms together with Genderhealthcare and other genderclinic’s a Genderteam for transgendercare or gendercare. Genderhealthclinic specializes in hormonetherapy

Our Genderteam’s Promises for genderhealthcare

Tailord Genderhealthcare

Our care fits itself around you

Tailord Genderhealthcare

Our genderclinic will support to trans persons with the best hormontherapy within our genderclinic. We plan together with you the appointments for your treatment at our clinic. If you want to have contact almost everything online or fully face2face or a mingle between those to uttest: we adjust ourselves to your situation as much as possible. We’ll be reachable from 8am to 8pm via the phone for administrative questions and our treatment team is reachable between 9am and 5.30pm

Genderhealthcare specialist

We are driven to deliver gender specialized care

Genderhealthcare specialist

Our Genderclinic is specialized in genderhealthcare. That means that our medical specialist are trained to help with genderhealthcare. Also our organization is run by people with knowing by heart the issues of trans persons. Our genderteam has a high representation of the LGBTIQA community. With our genderteam we can give you the best genderhealthcare in our genderclinic that is needed.

Genderhealthcare network

We work closely with partners to deliver outstanding genderhealthcare

Genderhealthcare network

Genderhealthclinic specializes in the medical part of your genderhealthcare. Together with genderhealthcare and later on with other Mental Healthcare or Specialized Genderteams and Genderclinics we will help you with Genderhealthcare. Together with other medical specialized care institutes, we offer specialized care for trans persons.

A thrive for quality

Genderhealthcare works everyday hard to deliver you high Quality

A thrive for quality

You and your wishes are central point for us in providing healthcare for you. The genderteam of our genderclinic is constant listening to the wishes of our clients and moreover working on constant improvement to provide the highest quality for trans persons. Also we are using ISO processes which are calibrated on the ZKN norms (including hygiene audits) to guide our team to achieve the maximum quality. Also our employees are encouraged to come up with improvements or signals if something needs to be improved.

Our genderclinic’s healthcare services for genderhealthcare

Genderteam of Genderhealthclinic helps you to become your authentic self.

Frequently asked questions about our gender-affirming care in our  genderclinic:

Genderhealthclinic is negotiating for contracts with the following health insurers for 2024:

  1. Menzis

Genderhealthclinic will not have contracts in 2024 with the following health insurers:

  1. VGZ
  2. ONVZ
  3. Achmea/ Zilverenkruis
  4. CZ
  5. DSW
  6. Eno
  7. Zorg&Zekerheid
  8. ASR
  9. Caresq (EUcare)

In 2023 Genderhealthclinic has no contracts with insurance companies.

Tariffs

The following tariffs are charged when a client has an unconctracted health insurer:

  • 15E466: Diagnostics – €2100
  • 15E467: Intake – €525
  • 15E891 : Follow up during real life phase – €1050
  • 15E892: Follow up after real life phase – €525

With the health insurers that do sign a contract with us, we negotiate and agree on individual price agreements. This means the price your health insurer paid, might differ from the ones you see mentioned here above. This will be visible on your bill.

We are working together with the following network partners:

  • MK Velzen Noord for SRS surgeries for MtF trans persons
  • MC Bloemendaal for mascetomie surgery.
  • Facial team for Facial surgery.
  • VUmc for SRS surgery for FtM perons

We do referrals to the following network partners:

  • Genderteam VUmc for genderaffirming surgeries
  • Genderteam UMCG for genderaffirming surgeries

Genderhealthclinic is situated in Utrecht. For checkups you need to travel to Utrecht. The rest of communication will take place as much as possible online.

We are currently working to see if we can use more and more proven technology so we can do the consults online for hormone therapy.

Genderness has installed a clientcouncil which will work with both Genderhealthcare and Genderhealthclinic. The council exists of a minimum of 3 and maximum of 5 members. The clientcouncil discusses important subjects concerning the improvement of the quality of the provided care as well as the organization itself, together with the boardmembers. At the moment we have found one client council member and one president. We welcome you to contact us to join the client council.

You can reach Meike van IJzendoorn with any questions concerning this topic, via Meike.vanijzendoorn@genderness.com

Do you have any ideas you want to share with us, regardering your journey with Genderhealthclinic? Is there something missing in the care we provide, that you think is essential? Do you have suggestions on making our locations more reachable or improve its accessibility? Is there any information missing on our website that you think we should add? Don’t hesitate! Get in contact with our quality- and compliance officer Meike van IJzendoorn, by sending her an e-mail or by filling out our VIM Formulier.

Have you encountered a situation in your contact with Genderhealthclinic, that has made you feel uncomfortable or unsafe? Or are you aware of a situation that you feel requires attention? Please know we find it very important to prevent or resolve any type of these situations, which is why we want to ask you to report them. You can do so by contacting the quality- and compliance officer Meike van IJzendoorn, by sending her an e-mail or by filling out our VIM Formulier.

You can request access to your file via info@genderhealthcare.com. Our care planners will then make your file available for you in the client portal.

You login via this link on to our clientportal.

The following proces can be followed, in case of any form of complaints occuring within Genderhealthcare, Genderhealthclinic and Gendertalent:

  1. Talk to your therapist. If you would like assistence with this, you can contact our compliance officer. They can talk you through these steps. Contact them via info@genderhealthcare.com.
  2. You can always follow any of the two following steps;
    1. An Internal complaint procedure, in which our compliance officer will help you through all the steps. You can read about this proces on the algemene voorwaarden pagina .
    2. An External complaint procedure via Klachtenportaal zorg: This organisation takes care of our external complaint procedure. You can find more information here: here.
  3. If both of these options didn’t help you the way you wanted, you can contact the Geschillencommissie. Click hier for more information.

If you have any questions regarding this topic, call us on +31 20 2442 020 or contact us via info@genderhealthcare.com with subject: complaints.

To be able to process all the administration regarding your trjectory, we need to have all the correct information about you as soon as possible. If anything changes in your personal information (gender, name, adress, other) or if you change your health insurance and/or policy, we want to ask you to inform us of this as soon as possible via zorgplanning@genderhealthcare.com.

This depends on which healthcare. So please click on the healthcare services to see what the process is.

You can contact us on info@genderhealthclinic.com. Untill 31th of december 2022 we will only serve Genderhealthcare clients that need hormone therapy. After that we will be open for hormone treatment of other genderteams or genderpsychologists.

(Recurring) Prescription request

Request a prescription by emailing info@genderhealthclinic.com stating which pharmacy it should be sent to and how soon it should be delivered. Please also let us know if any of your basic details have changed since you started treatment at genderhealthclinic. This may cause a hick-up in the National Switch Point. It is essential that the combination of your BSN, your legal gender designation, your initials and your surname are correct.

Blood test form

Request a blood test form by emailing info@genderhealthclinic.com stating which blood test lab and blood test location you want to go to. Please also clearly mention the deadline for this in your e-mail. Please also let us know if any of your basic information has changed since you started treatment at genderhealthclinic. This may cause a hick-up in the subsequent processing of your blood results. It is essential that the combination of your BSN, your legal gender designation, your initials and your surname are correct.

Translated with DeepL.com (free version)

Our hormone therapy is performed by Arno Toorians and Danielle Steenvoorden. He is an experienced internist in the field of hormones and transgender care. He has a lot of eye innovation. Danielle Steenvoorden is an experienced endocrinologist and as an integrative medicine also has an eye for physical consequences. Both are committed healthcare professionals with our clients. We have partnerships at the gender clinic of the VUmc and are members of the northern network of endocrinologists of the UMCG. Arno works 2 days and Danielle works 1 day a week.

We have noticed that dispite making our no-show policy more strict, there are often clients that do not show up to planned appointments without giving notice. That’s why from now on you will get a confirmation of your appointment via email, an extra email as a reminder before your appointment as well as an sms on your phone 24 hours beforehand. This will give you all the opportunities to cancel or reschedule your meeting if this is neccessary. If you do not show up to your appointment and have not given us notice in advance that you won’t be able to attent, we will charge you the full amount of the appointment.

You can best reach Genderhealthclinic at: by calling +31 (0) 88 244 8800 or via email: info@genderhealthcare.com.

Please contact us at info@genderhealthcare.com with the topic: “i want to help”.

  • If you are a professional, to see all of our vacancies online please visit our linkedin page.
  • If you are a client: please mail us or make an appointment at our website for more information.

For other questions, call our colleagues at +31 (0) 88 244 8200

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