Genderhealthclinic forms together with Genderhealthcare and other genderclinic’s a Genderteam for transgendercare or gendercare. Genderhealthclinic specializes in hormonetherapy
Our Genderteam’s Promises for genderhealthcare
Tailord Genderhealthcare
Our care fits itself around youTailord Genderhealthcare
Our genderclinic will support to trans persons with the best hormontherapy within our genderclinic. We plan together with you the appointments for your treatment at our clinic. If you want to have contact almost everything online or fully face2face or a mingle between those to uttest: we adjust ourselves to your situation as much as possible. We’ll be reachable from 8am to 8pm via the phone for administrative questions and our treatment team is reachable between 9am and 5.30pm
Genderhealthcare specialist
We are driven to deliver gender specialized careGenderhealthcare specialist
Our Genderclinic is specialized in genderhealthcare. That means that our medical specialist are trained to help with genderhealthcare. Also our organization is run by people with knowing by heart the issues of trans persons. Our genderteam has a high representation of the LGBTIQA community. With our genderteam we can give you the best genderhealthcare in our genderclinic that is needed.Genderhealthcare network
We work closely with partners to deliver outstanding genderhealthcareGenderhealthcare network
Genderhealthclinic specializes in the medical part of your genderhealthcare. Together with genderhealthcare and later on with other Mental Healthcare or Specialized Genderteams and Genderclinics we will help you with Genderhealthcare. Together with other medical specialized care institutes, we offer specialized care for trans persons.A thrive for quality
Genderhealthcare works everyday hard to deliver you high QualityA thrive for quality
You and your wishes are central point for us in providing healthcare for you. The genderteam of our genderclinic is constant listening to the wishes of our clients and moreover working on constant improvement to provide the highest quality for trans persons. Also we are using ISO processes which are calibrated on the ZKN norms (including hygiene audits) to guide our team to achieve the maximum quality. Also our employees are encouraged to come up with improvements or signals if something needs to be improved.
Our genderclinic’s healthcare services for genderhealthcare
Hair removal
Late 2023/ 2024 we will start with our own hair removal specialists
Facial Surgery
We are currently talking with some other doctors to start offering high quality Facial Surgery in 2024. New updates will follow soon
Hormones
Our internist is working closely with you to provide you with the hormones that you need. You will get a first appointnment in which you will talk with our internist about the hormone treatment but also about fertility possibilities. During this first session, your bodyweight and lenght, your bloodpressure will be measured. You will get a bloodkit send to your home address. Once the results are in, you will have a session of 15 minutes. Also you will be invites together with the psychologist and psychiaters and your directing therapist for a Multidisciplinairy meeting in which you will get the go once is everything fine. After you will be provided a subscription for the pharmacist. IN the beginning, once per quarter this cycle will repeat itself, expect there will be no need for a multidisciplinairy meetings anymore. After one year, such a meetings will only take place when you consider additional surgeries.
Surgery
We will work together with several surgeons in and outside of the European Union. This network will be built up in 2023 to start in 2024. More information will follow next year (2023). This and next year we will refer to other clinics like Medisch Kliniek Velzen, Van Goyen, Medienhafen/ Plastmed. MC Bloemendaal, VUmc or UMCG.
Genderteam of Genderhealthclinic helps you to become your authentic self.
Frequently asked questions about our gender-affirming care in our genderclinic:
Vergoeding voor gecontracteerde zorgverzekeraars:
Genderhealthclinic has concluded agreements with two insurers for 2026:
- CZ
- CZ
- CZ Direct
- Just CZ
- Ohra
- Nationale Nederlanden
- ONVZ
- ONVZ
- ONVZ Expats
- VVAA
For non-contracted parties, you will find here een overzicht van alle tarieven en vergoedingen voor 2026.
For contracted health insurers, we will send the invoice to your health insurer. You will receive an invoice for your excess once a year. Our care is also covered by the excess settlement. Some insurers also charge a personal contribution. Check this with your insurer!
Reimbursement for non-contracted health insurers:
For non-contracted insurers, please refer to this overview of all rates for 2026.
Reimbursement
For non-contracted health insurers, we will send the invoice to you. You must then submit the invoice to your insurer. Your insurer will then deduct your excess. Our care is also subject to the excess deduction. Some insurers also charge a personal contribution. Check this with your insurer!
You can choose your health insurer once a year. Make sure you choose the insurance that suits you best in good time. You can do this via the insurers, via Trans in Eigenhand, Transvisie or zorgwijzer.nl. Find more information about health insurance policies and reimbursements.
Reimbursement or errors in claims
Sometimes errors occur in claims. This may be our fault or the insurer’s. This may result in your insurer rejecting our invoices and not reimbursing you. This does not mean that you will not receive reimbursement. You must report this error code or notification to Infomedics exactly as it appears and also request a postponement. This will enable us to help you as quickly as possible. We will then correct the invoice and send you a new one.
Charges
The following fees are charged when a client has a non-contracted health insurer for our hormonal transgender care:
15E466: Diagnostics – €2,100
15E467: Intake – €525
15E891 : Real life phase check up – €1050
15E892: Follow-up after Real life phase – €525
With the health insurance companies that do sign a contract with us, we negotiate individual price agreements. This means that the price paid by your health insurer for hormone therapy may differ from the prices you see above. This will be visible on your bill.
We are working together with the following network partners:
- Fertility
- Radboud UMC
- LUMC
- UMCU
- MC kinderwens
- TFP kinderwens
- Vaginaplasty:
- MK Velzen Noord
- Radboud UMC
- VUmc for SRS
- Chetawut (Thailand)
- dr. Supporn (Thailand)
- Orchedectomy
- MK Velsen
- Medien Hafen
- Radboud UMC
- IM Clinic
- Vulvaplastiek
- MK Velsen
- Radboud UMC
- FFS:
- Facial team
- Radboud UMC
- French FFS
- dr. Sommeling
- Mastectomie
- Van Goyen Clinic in Amsterdam
- Medienhafen in Düsseldorf
- MC Bloemendaal
- IM Gender
- Phalloplasty
- VUmc
- Radboud UMC
- IM Clinic for SRS
- Metadoio plasty
- Bovenij Ziekenhuis: dr. Özer
- Radboud UMC
- VUmc
- IM Clinic
- Testicle prothese
- Amsterdam UMC
- IM Gender
- Erection prothese
- Amsterdam UMC
- Fono surgery
- Amsterdam UMC
- IM Gender
- Ovarectomy
- IM Gender
- Radboud UMC
- AUmc
- Hysterectomy
- IM Gender
- Radboud UMC
- AUmc
- Breast Augmenting
- MK Velsen
- IM Gender
We are accepting referrals from:
- Genderhealthcare
- Musaersstichting
- MWRZ
- Gendermatters
- Other endocrinologists
- GP’s
Be aware that we only accept these referrals with:
- A referral letter from your GP, psychiatrist at a acknowledged Genderteam
- Together with a accredited diagnosis from a clinic aboard.
Genderness has installed a clientcouncil which will work with both Genderhealthcare and Genderhealthclinic. The council exists of a minimum of 3 and maximum of 5 members. The clientcouncil discusses important subjects concerning the improvement of the quality of the provided care as well as the organization itself, together with the boardmembers. The current members are Reggie Bindenga (chair), Floris Isings (member) and Michael vanBlarcum (member).
You can reach them with any questions concerning this topic, via clientcouncil@genderness.com
Have you encountered a situation in your contact with Genderhealthclinic, that has made you feel uncomfortable or unsafe? Or are you aware of a situation that you feel requires attention? Please know we find it very important to prevent or resolve any type of these situations, which is why we want to ask you to report them. You can do so by by filling out our Reports form
Should you have any ideas following your journey with Genderhealthclinic’s gender team? Do you see that we do not yet offer certain care offerings in the area of transgender care, but should offer them? Do you have ideas about improving the accessibility of our locations? Do you have ideas about our website or have you seen something that is not yet listed here?
Then don’t hesitate! Submit your idea by making a report in our Reporting Form.
Should you encounter an unsafe, uncomfortable situation in your contact with the Genderhealthclinic team, a staff member, a practitioner? Please know that we find it incredibly important to prevent, or address and improve these situations. We want every client to feel safe, which is why we explicitly ask you to report these situations. Our complaints officer will then address this report with you. You can make a report through our Report Form.
Complaints
The Genderhealthclinic team is part of Genderness. Genderness has set up the following complaint processes for Genderhealthcare and Genderhealthclinic:
1. In the first instance, discuss your complaint with your (director) practitioner or (job/career) coach. Should you need help with this, you fill in our Reporting Form
2. If you do not wish to do so, you have two options;
Internal complaints procedure: our quality officer will handle your complaint. You can make a report in our Reporting Form. This process is described on our terms and conditions page.
Should you not feel helped, you can report to our external complaints committee or go to the Dispute Resolution Committee.
External complaints procedure via Klachtenportaal zorg: This organization takes care of our external complaints procedure based on the law quality, complaints and disputes. You can find this complaints procedure here.
If we cannot resolve your complaint, then there is the disputes committee. You can find more information about that here.
You can request access to your file via info@genderhealthclinic.com. Our Customer Experience Team will then make your file available for you in the client portal.
You login via this link on to our clientportal.
To be able to process all the administration regarding your trjectory, we need to have all the correct information about you as soon as possible. If anything changes in your personal information (gender, name, adress, other) or if you change your health insurance and/or policy, we want to ask you to inform us of this as soon as possible via info@genderhealthclinic.com.
Per 1rst of December our waitingtime is 3 months.
This depends on which healthcare. So please click on the healthcare services to see what the process is.
You can contact us on info@genderhealthclinic.com.
Genderhealthclinic is situated in Utrecht and only operates in the Netherlands. For checkups you need to travel to Utrecht. The rest of communication will take place as much as possible online.
We are currently working to see if we can use more and more proven technology so we can do the consults online for hormone therapy.
(Recurring) Prescription request
Request a prescription by the button on this website page. Please also let us know if any of your basic details have changed since you started treatment at genderhealthclinic. This may cause a hick-up in the National Switch Point. It is essential that the combination of your BSN, your legal gender designation, your initials and your surname are correct.
Blood test form
Request a blood test form by emailing info@genderhealthclinic.com stating which blood test lab and blood test location you want to go to. Please also clearly mention the deadline for this in your e-mail. Please also let us know if any of your basic information has changed since you started treatment at genderhealthclinic. This may cause a hick-up in the subsequent processing of your blood results. It is essential that the combination of your BSN, your legal gender designation, your initials and your surname are correct.
Our hormone therapy is performed by Caterine de Medici, Durk Berks and Wim de Graaff. Wim de Graaff is an experienced endocrinologist. Caterine is an experienced gynaecologist. Durk Berks is a gynaecologist. All three are committed healthcare professionals with our clients.
We have noticed that dispite making our no-show policy more strict, there are often clients that do not show up to planned appointments without giving notice. That’s why from now on you will get a confirmation of your appointment via email, an extra email as a reminder before your appointment as well as an sms on your phone 24 hours beforehand. This will give you all the opportunities to cancel or reschedule your meeting if this is neccessary. If you do not show up to your appointment and have not given us notice in advance that you won’t be able to attent, we will charge you the full amount of the appointment.
You can best reach Genderhealthclinic at: by calling +31 (0) 88 244 8200 or via email: info@genderhealthclinic.com
Please contact us at info@Genderhealthclinic.com with the topic: “i want to help”.
- If you are a professional, to see all of our vacancies online please visit our linkedin page.
- If you are a client: please mail us or make an appointment at our website for more information.
The complaints procedure, privacy statement and terms and conditions can be found here
The Dutch Top Income Standards Act
As a healthcare institution, Genderhealthcare is required to report on the incomes of its directors and supervisory directors. In the interests of transparency, we have produced a more detailed report to ensure that, despite our complex structure, we comply with the Top Income Standards Act. The level of remuneration is proposed annually by the Supervisory Board and approved by the shareholder.
The accountability report for 2024 can be found here.
The accountability report for 2023 can be found here.
For other questions, call our colleagues at +31 (0) 88 244 8200
Available blood test locations of Genderhealthclinic's partnering Blood labs within your area
