Genderhealthclinic starts on the 1rst of january 2023

Our Promises

Tailord Genderhealthcare

Our care fits itself around you

Tailord Genderhealthcare

We are giving support to trans persons in which we look what is the best way to work with you. We plan together with you the appointments for your treatment at our clinic. If you want to have contact 100% online or 100% face2face or a mingle between those to uttest: we adjust ourselves to your situation as mucht as possible. Moreover, from 8 to 20 and on saturday you can reach out to us via telephone, whatsapp or our social media. Between 22 and 8 you can also call us in case of emergencies.

Genderhealthcare specialist

We are driven to deliver gender specialized care

Genderhealthcare specialist

Our organization is specialized in genderhealthcare. That means that our medical specialist are trained to help trans persons. Also our organization is run by people with knowing by heart the issues of trans persons. Our team has a high representation of the LGBTIQA community. With our team we can give you the best genderhealthcare that is needed.

Genderhealthcare network

We work closely with partners to deliver outstanding genderhealthcare

Genderhealthcare network

Genderhealthclinic specializes in the medical part of your transition. Together with genderhealthcare and later on with other Mental Healthcare or Specialized Genderteams we will help you with Genderhealthcare. Together with other medical specialized care institutes, we offer specialized care for trans persons.

A thrive for quality

Genderhealthcare works everyday hard to deliver you high Quality

A thrive for quality

You and your wishes are central point for us in providing healthcare for you. We are constant listening to the wishes of our clients and moreover working on constant improvement to provide the highest quality for trans persons. Also we are using ISO processes which are calibrated on the ZKN norms (including hygiene audits) to guide our team to achieve the maximum quality. Also our employees are encouraged to come up with improvements or signals if something needs to be improved.

Our healthcare services

Do you want to make your journey together with us? Make an appointment!

Frequently asked questions:

Genderhealthclinic is negotiating for contracts until 31 january with the following health insurers:

  1. ONVZ
  2. Achmea/ Zilverenkruis
  3. Menzis
  4. CZ
  5. DSW

Genderhealthclinic will not have contracts with the following health insurers:

  1. VGZ
  2. Eno
  3. Zorg&Zekerheid
  4. ASR
  5. Caresq (EUcare)

Tariffs

The following tariffs are charged when a client has an unconctracted health insurer:

  • 15E466: Diagnostics – €2100
  • 15E467: Intake – €525
  • 15E891 : Follow up during real life phase – €1050
  • 15E892: Follow up after real life phase – €525

With the health insurers that do sign a contract with us, we negotiate and agree on individual price agreements. This means the price your health insurer paid, might differ from the ones you see mentioned here above. This will be visible on your bill.

We are working together with the following network partners:

  • MK Velzen Noord for SRS surgeries for MtF trans persons
  • MC Bloemendaal for mascetomie surgery.
  • Facial team for Facial surgery.
  • VUmc for SRS surgery for FtM perons

We do referrals to the following network partners:

  • Genderteam VUmc for genderaffirming surgeries
  • Genderteam UMCG for genderaffirming surgeries

Genderhealthclinic is situated in Utrecht. For checkups you need to travel to Utrecht. The rest of communication will take place as much as possible online.

We are currently working to see if we can use more and more proven technology so we can do the consults online for hormone therapy.

Genderness has installed a clientcouncil which will work with both Genderhealthcare and Genderhealthclinic. The council exists of a minimum of 3 and maximum of 5 members. The clientcouncil discusses important subjects concerning the improvement of the quality of the provided care as well as the organization itself, together with the boardmembers. At the moment we have found one client council member and one president. We welcome you to contact us to join the client council.

You can reach Meike van IJzendoorn with any questions concerning this topic, via Meike.vanijzendoorn@genderness.com

Do you have any ideas you want to share with us, regardering your journey with Genderhealthcare? Is there something missing in the care we provide, that you think is essential? Do you have suggestions on making our locations more reachable or improve its accessibility? Is there any information missing on our website that you think we should add? Don’t hesitate! Get in contact with our quality- and compliance officer Meike van IJzendoorn, by sending her an e-mail.

Have you encountered a situation in your contact with Genderhealthcare, that has made you feel uncomfortable or unsafe? Or are you aware of a situation that you feel requires attention? Please know we find it very important to prevent or resolve any type of these situations, which is why we want to ask you to report them. You can do so by contacting the quality- and compliance officer Meike van IJzendoorn, by sending her an e-mail. Of bel ons algemeen nummer en vraag naar Meike van IJzendoorn.

You can request access to your file via info@genderhealthcare.com. Our care planners will then make your file available for you in the client portal.

You login via this link on to our clientportal.

The following proces can be followed, in case of any form of complaints occuring within Genderhealthcare, Genderhealthclinic and Gendertalent:

  1. Talk to your therapist. If you would like assistence with this, you can contact our compliance officer. They can talk you through these steps. Contact them via info@genderhealthcare.com.
  2. You can always follow any of the two following steps;
    1. An Internal complaint procedure, in which our compliance officer will help you through all the steps. You can read about this proces on the algemene voorwaarden pagina .
    2. An External complaint procedure via Klachtenportaal zorg: This organisation takes care of our external complaint procedure. You can find more information here: here.
  3. If both of these options didn’t help you the way you wanted, you can contact the Geschillencommissie. Click hier for more information.

If you have any questions regarding this topic, call us on +31 20 2442 020 or contact us via info@genderhealthcare.com with subject: complaints.

To be able to process all the administration regarding your trjectory, we need to have all the correct information about you as soon as possible. If anything changes in your personal information (gender, name, adress, other) or if you change your health insurance and/or policy, we want to ask you to inform us of this as soon as possible via zorgplanning@genderhealthcare.com.

This depends on which healthcare. So please click on the healthcare services to see what the process is.

You can contact us on info@genderhealthclinic.com. Untill 31th of december 2022 we will only serve Genderhealthcare clients that need hormone therapy. After that we will be open for hormone treatment of other genderteams or genderpsychologists.

Our hormone treatment is performed by S. Mors Bouh-Bouh. She is an experienced internist in the field of fertility and hormones. She had an education from the VUmc. She works one daypart per week at our clinic. We are currently recruiting extra doctors to join our genderhealthclinic.

We have noticed that dispite making our no-show policy more strict, there are often clients that do not show up to planned appointments without giving notice. That’s why from now on you will get a confirmation of your appointment via email, an extra email as a reminder before your appointment as well as an sms on your phone 24 hours beforehand. This will give you all the opportunities to cancel or reschedule your meeting if this is neccessary. If you do not show up to your appointment and have not given us notice in advance that you won’t be able to attent, we will charge you the full amount of the appointment.

You can best reach Genderhealthclinic at: by calling +31 (0) 20 2442 020, via whatsapp +31 (0) 20 2442 020 or via email: info@genderhealthcare.com.

Please contact us at info@genderhealthcare.com with the topic: “i want to help”.

  • If you are a professional, to see all of our vacancies online please visit our linkedin page.
  • If you are a client: please mail us or make an appointment at our website for more information.

For other questions, plan your appointment in our agenda’s: